LEGAL

Terms & Conditions

Please read these terms carefully before using our services. By placing an order, you agree to be bound by these terms.

Last Updated: November 30, 2025

Welcome to Mappy Moments

These Terms and Conditions (“Terms”) govern your use of the Mappy Moments website and services operated by Periegesis (“we,” “us,” or “our”). By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1

Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using Mappy Moments' particular services, you shall be subject to any posted guidelines or rules applicable to such services.

If you do not agree to abide by these Terms, you are not authorized to use or access our services.

2

Products and Services

2.1 Custom Map Products

Mappy Moments creates personalized map prints, custom-designed gifts, and digital map downloads. Our products include:

  • Custom map posters and prints
  • Personalized location-based artwork
  • Digital downloads of map designs
  • Custom trail and route maps
  • Other location-based personalized products

2.2 Product Accuracy

We strive to display our products as accurately as possible. However, please note:

  • Colors may vary slightly due to monitor settings and printing processes
  • Map data is sourced from third-party providers and may not reflect real-time changes
  • Sizes are approximate and may have minor variations

2.3 Customization

When you provide customization details (locations, text, coordinates), you are responsible for ensuring the accuracy of this information. We produce products based on the information you provide.

3

Orders and Payment

3.1 Placing Orders

By placing an order, you are making an offer to purchase a product. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.

3.2 Pricing

  • All prices are displayed in the applicable currency for your region
  • Prices are subject to change without notice
  • Shipping costs are calculated at checkout based on your location
  • Any applicable taxes will be added at checkout

3.3 Payment

We accept payment through secure third-party payment processors (such as Stripe). By providing payment information, you represent that you are authorized to use the payment method.

Payment is processed at the time of order. Your order will not be fulfilled until payment has been successfully received.

3.4 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not signify acceptance of your order; it merely confirms that we have received it. We reserve the right to cancel any order after confirmation if there are issues with payment, product availability, or suspected fraud.

4

Shipping and Delivery

4.1 Production Time

As each product is custom-made, please allow for production time before shipping. Estimated production times are provided at checkout but may vary based on order volume and complexity.

4.2 Shipping

  • We ship worldwide through our network of local printing partners
  • Shipping times vary by location and shipping method selected
  • Tracking information will be provided when available
  • We are not responsible for delays caused by customs, postal services, or other factors beyond our control

4.3 Delivery

Risk of loss and title for items pass to you upon delivery to the carrier. You are responsible for providing accurate shipping information. We are not liable for packages lost or delayed due to incorrect addresses.

4.4 Customs and Import Duties

International orders may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance are your responsibility.

5

Returns, Refunds, and Cancellations

5.1 Custom Products

Important: Due to the personalized nature of our products, we generally cannot accept returns or offer refunds for custom-made items unless they arrive damaged or defective.

5.2 Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 14 days of delivery
  • Provide photos of the damaged item and packaging
  • We will arrange a replacement or refund at our discretion

5.3 Cancellations

Orders may be cancelled within 24 hours of placement, provided production has not yet begun. Once production starts, cancellations are not possible.

5.4 Reprints

If there is an error on our part (incorrect printing, wrong design), we will provide a free reprint. Errors due to customer-provided information are not eligible for free reprints.

6

Intellectual Property

6.1 Our Content

All content on this website, including but not limited to text, graphics, logos, images, designs, and software, is the property of Mappy Moments / Periegesis or its content suppliers and is protected by intellectual property laws.

6.2 Your Content

When you provide content (such as images or text for customization), you grant us a license to use that content solely for the purpose of fulfilling your order. You represent that you have the right to use any content you provide.

6.3 Restrictions

You may not:

  • Reproduce, distribute, or create derivative works from our designs for commercial purposes
  • Use our products or designs for resale without written permission
  • Remove or alter any copyright or trademark notices
7

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Not use our services for any unlawful purpose
  • Not upload or transmit harmful content (viruses, malware, etc.)
  • Not infringe on the rights of others
  • Not attempt to gain unauthorized access to our systems
  • Comply with all applicable laws and regulations
8

Limitation of Liability

To the fullest extent permitted by law:

  • Mappy Moments shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim arising from your use of our services shall not exceed the amount you paid for the specific product giving rise to the claim
  • We are not responsible for any loss of data, profit, or goodwill

Some jurisdictions do not allow limitations on liability. In such cases, the above limitations may not apply to you.

9

Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy of map data
  • Uninterrupted or error-free service
10

Indemnification

You agree to indemnify, defend, and hold harmless Mappy Moments, Periegesis, and their officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

11

Third-Party Services

Our services may contain links to or integrate with third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services. This includes:

  • Map data providers
  • Payment processors
  • Shipping carriers
  • Social media platforms
12

Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices.

13

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically for any updates.

14

Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the appropriate courts.

15

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.

16

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Mappy Moments regarding your use of our services.

17

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Acknowledgment

By using Mappy Moments, you acknowledge that you have read these Terms and Conditions, understood them, and agree to be bound by them. If you do not agree to these Terms, please do not use our services.