Privacy Policy

1.1 Information You Provide Directly

You may give us information when you:

• Place an order
• Customize a map
• Request a digital download
• Contact our support team
• Sign up for our newsletter
• Collaborate with us via submissions or brand partnerships

This information may include:

• Name
• Email address
• Shipping address
• Billing address
• Order notes or personalization details
• Map location (e.g., city, trail, coordinates, address)
• Images you upload for custom designs (if applicable)

1.2 Location Data for Map Creation

To create a customized map product, you may enter:

• A city name
• A specific location
• A trail route
• A set of coordinates
• A landmark

This data is used exclusively to generate your custom map design and is not used for marketing or tracking without your consent.

1.3 Payment Information

All payments are processed securely through trusted third-party providers (i.e., Stripe). These providers may collect:

• Card number
• Expiry date
• CVV
• Billing address

We only receive confirmation of payment and the last 4 digits of your card (for receipts).

1.4 Automatically Collected Information

When you browse our site, we may collect:

• IP address (for security & fraud prevention)
• Device type & browser
• Country/region (for correct currency & shipping calculations)
• Pages visited
• Time spent on site
• Referring links

We collect this under legitimate interests to improve website performance and protect our services.

1.5 Cookies & Tracking Technologies

We use cookies for:

• Website functionality
• Saving your cart during browsing
• Understanding product performance
• Analytics (e.g., Google Analytics)

We will ask for your explicit consent before loading any non-essential cookies, in accordance with GDPR. You may withdraw consent at any time through our cookie banner or browser settings.

2.1 To Fulfill Your Order

Including:

• Creating your custom map
• Processing your payment
• Producing your item with local print partners
• Shipping your order
• Sending order updates and delivery notifications

2.2 To Improve Our Website & Products

We analyze browsing and purchase patterns to:

• Enhance product designs
• Improve usability
• Fix bugs
• Optimize content

2.3 To Provide Customer Support

We may use your email or order details to:

• Answer your questions
• Resolve issues
• Assist with edits or reprints

2.4 Marketing Communications

If you subscribe voluntarily, we may send updates about:

• New products
• Special releases
• Seasonal campaigns
• Discounts

You can unsubscribe at any time.

4.1 Local Printing Partners

To fulfill your personalized order close to your region (reducing cost & carbon footprint). They receive only:

• Your design files
• Your shipping address
• Your name (for package labeling)

4.2 Payment Processors

For secure transactions.

4.3 Shipping & Logistics Partners

For delivery, package tracking, and customs documentation (if applicable).

4.4 Service Providers for Operations

Such as:

• Customer support tools
• Email service providers
• Analytics tools
• Fraud prevention platforms

All partners are bound by confidentiality and data protection agreements.